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Saturday, June 21, 2008

Representative SMS Feedback

I help run events all the time. Feedback is useful - helps let you know where you hit the target, where we went close, and even when we blew it.
There is "feedback" and then there is "Feedback".
Some feedback is "gold" - I call it "Representative Feedback."
There are some people who's point of view carries real weight.
And when people take the time to SMS, straight after a gathering, then that is really valuable - bit like an exit poll.

Check out these edited SMS after our "Blokes in the Shed" breakfast this morning.

* “really enjoyed this morning…”
* “it was really good. Thanks”
* “great – was a nice combo of activities and inspiration”

Now that's gold!!

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